01Information We Collect
We may collect the following categories of information:
- Personal information: name, email address, phone number, and any details you submit via our appointment or contact forms.
- Medical information: information you voluntarily share regarding your child's medical condition for consultation purposes.
- Technical information: IP address, browser type, device information, and pages visited, recorded in the website server's standard logs. We do not use analytics or advertising cookies.
02How We Use Your Information
Your information is used strictly to:
- Respond to your inquiries and schedule consultations
- Provide medical advice and surgical services
- Send appointment reminders and follow-up communications
- Improve the performance and content of our website
- Comply with legal, regulatory, and medical record-keeping obligations
03Confidentiality of Medical Information
All medical information is handled in strict accordance with UAE health data protection laws and international standards of medical confidentiality. Patient records are stored securely and accessed only by authorised medical personnel.
04Sharing of Information
We do not sell, trade, or rent your personal information. We may share information only with:
- Hospital and diagnostic teams involved in your child's care
- Regulatory or legal authorities where required by law
- Trusted service providers bound by confidentiality agreements
05Cookies & Tracking
This website does not use advertising or analytics cookies and does not track you across other websites. A map and a video from other companies load only when you choose to open them. Our Cookie Policy explains exactly what is stored on your device and how to control it.
06Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. No method of electronic transmission, however, is 100% secure.
07Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of inaccurate data
- Withdraw consent for processing at any time
- Lodge a complaint with the appropriate regulatory authority
08Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
09Children's Privacy
While our services are for paediatric patients, all personal data is provided by parents or legal guardians. We do not knowingly collect information directly from children.
10Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date.
11Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Emailwrite@drkamaleshpal.com
- Phone+971 555 27 3348
- AddressAl Zahra Hospital, Hessa Street, Dubai, UAE